Tiered Networks

Manage provider tier assignments, eligibility criteria, and member cost-sharing structure

Tier 1 — Preferred
47 Providers
Highest quality and cost efficiency. Members receive lowest cost-sharing.
$20
PCP Copay
$40
Specialist Copay
Criteria: Quality Score ≥8.0 AND Cost Index ≤95% of benchmark
Tier 2 — Standard
134 Providers
In-network providers meeting credentialing requirements. Standard cost-sharing.
$40
PCP Copay
$70
Specialist Copay
Criteria: Quality Score 6.5–7.9 AND Cost Index 95–120% of benchmark
Tier 3 — Non-Preferred
23 Providers
Limited network participation. Higher cost-sharing to encourage preferred tier use.
$60
PCP Copay
$100
Specialist Copay
Criteria: Quality Score <6.5 OR Cost Index >120% of benchmark
Provider Tier Assignments
Provider Name Specialty Current Tier Quality Score Cost Score Eligibility Reassign To
Dr. Amelia Chen, MDInternal MedicineTier 18.4 / 1088%Eligible T1
Dr. Robert Patel, MDCardiologyTier 19.1 / 1082%Eligible T1
Dr. Sandra Kim, DOFamily MedicineTier 27.2 / 1098%Eligible T2
Dr. Marcus Williams, MDOrthopedicsTier 27.8 / 10102%Eligible T2
Dr. Carlos Rivera, MDGastroenterologyTier 18.0 / 1091%Eligible T1
Dr. Helen Foster, NPPrimary CareTier 35.9 / 10128%Eligible T3
Dr. Laura Nguyen, MDEndocrinologyTier 27.5 / 1096%Eligible T2
Riverside Medical GroupMulti-SpecialtyTier 18.7 / 1085%Eligible T1
Tier Eligibility Criteria Configuration
Changes take effect at next quarterly reassessment (Jul 1, 2025). Providers will be notified 60 days before tier changes.
Tier 1 — Preferred Thresholds
Minimum Quality Score
Maximum Cost Index (%)
Tier 2 — Standard Thresholds
Minimum Quality Score
Maximum Cost Index (%)
Tier 3 — Non-Preferred (remainder)
Auto-assign providers below Tier 2
Member Impact — Enrollment by Tier
47.8K Total Members
Tier 1 — Preferred
21,510 (45%)
Tier 2 — Standard
20,554 (43%)
Tier 3 — Non-Preferred
5,736 (12%)
Projected savings: Moving 10% of Tier 3 members to Tier 1 providers would reduce average PMPM by ~$12.40
Page Guide — Tiered Networks
Overview
Tiered networks use quality and cost data to stratify providers into tiers. Members are incentivized to choose higher-tier providers through lower copays, driving care quality and cost efficiency.
  • Tier 1: Best quality + lowest cost
  • Tier 2: Standard in-network
  • Tier 3: Non-preferred, highest member cost-sharing
Reassigning Tiers
Use the Reassign dropdown to change a provider's tier. Changes are staged until the next quarterly cycle. Providers receive 60-day advance notice per CMS rules. Tier changes affect member copays and must be disclosed in the provider directory.
Eligibility Criteria
Quality Score is a composite of HEDIS performance, patient satisfaction, and readmission rates (0–10 scale). Cost Index compares provider cost per episode against the network benchmark (100% = at benchmark).
Member Impact Analysis
The donut chart shows the distribution of enrolled members across tiers. Use this to assess whether tier incentive design is achieving the desired utilization shift toward preferred providers.