Resolution Tracking
Track all open and resolved grievance cases through the full resolution workflow
Open Cases
15
Active tracking
Upheld
28
Plan decision upheld
Overturned
19
Member favorable
Partial
8
Partial resolution
Withdrawn
5
Member withdrew
✓
Assign
✓
Investigate
3
Determine
4
Notify
5
Close
Case List
| Case # | Category | Member | Assigned To | Open Date | SLA Deadline | Resolution Date | Outcome | Actions |
|---|
Notification Log — GRV-2025-0888