Alerts› Alert Settings
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Alert Settings

Configure vital thresholds, notification channels, and escalation rules

Vital Sign Thresholds
Define the alert boundaries for each monitored vital sign
Vital Sign Low Threshold High Threshold Unit Severity (High) Enabled
Blood Pressure — Systolic
 mmHg
Blood Pressure — Diastolic
 mmHg
Heart Rate
 bpm
O2 Saturation
 %
Temperature
 °F
Weight Change
 lbs / 24h
Blood Glucose
 mg/dL
Notification Channels per Provider
Configure how each provider receives alert notifications
Escalation Rules
Automatically escalate unacknowledged alerts to supervisors
Critical — Escalate after minutes → Supervising Physician
High — Escalate after minutes → Charge Nurse
Medium — Escalate after minutes → Care Coordinator
Emergency — Auto-dial 911 after minutes (if unacknowledged)
AI Assistant

Set the low and high boundaries for each vital. When a patient's reading crosses a threshold, an alert is generated at the configured severity level. Only enable vitals that your organization monitors.

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  • SMS — Text message to provider's mobile
  • Email — Email to provider inbox
  • In-App — Alert appears in Nexus portal
  • Push — Mobile app push notification

Escalation rules fire when an alert is not acknowledged within the configured time window. The alert is then sent to the next level of clinical authority. Enable only the levels appropriate for your workflow.

  • Set Critical thresholds conservatively to reduce alert fatigue
  • Ensure at least one channel is enabled per provider
  • Review escalation settings quarterly
  • Test notification delivery after making changes