Delinquent Members
34
$42,180 outstanding
In Grace Period
21
Avg 18 days remaining
Termination Queue
8
Grace period expired
Reinstated (MTD)
6
$7,890 collected
Delinquent Members — 34 total
MemberPlanDays DelinquentAmount DueGrace End DateStatusActions
Page Guide

Grace Period Management tracks delinquent members, applies grace period rules, queues terminations, and logs all notifications. Rules are configurable by market segment.

  • Days 1-30: Pay claims normally
  • Days 31-90: Pend all claims
  • Day 91+: Terminate and void pended claims
  • Applies to APTC-eligible individuals only

Members in the Termination Queue can be reinstated if they pay outstanding balance. Reinstatement restores coverage retroactively to the grace period start date.

Automated notices are sent at grace period start, midpoint warnings, and termination. Notices sent via email and SMS based on member preferences.

Reinstate Member

Send Notice to Member