Eligibility Management

Real-time eligibility lookup and 270/271 transaction management

Eligibility Lookup
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Eligibility History
DateResultSource
Apr 02 09:14EligibleEDI 270
Mar 28 14:32EligiblePortal
Mar 15 11:05EligibleEDI 270
Feb 01 08:47IneligibleManual
Jan 15 16:20EligibleEDI 270
MS

Maria Santos

● ELIGIBLE
Member ID: MBR-00421
DOB: Mar 14, 1958
Plan: HMO Premier
Coverage Details
Effective DateJan 1, 2026
Term DateDec 31, 2026
PCP Copay$10
Specialist Copay$30
ER Copay$150
Urgent Care$50
Cost Sharing
Deductible (Ind)$500 / $0 met
Deductible (Fam)$1,000 / $0 met
Coinsurance20% after deductible
OOP Max (Ind)$3,500 / $0 met
Formulary TierTier 2 (Preferred)
Medicare Part DActive
270/271 Transaction Viewer
Raw EDI transaction — Apr 2, 2026 09:14 AM
*--- Eligibility Inquiry (ASC X12 270) ---*
ISA*00* *00* *ZZ*EKLOTHO *ZZ*BCBSCA *260402*0914*^*00501*000000001*0*P*:
GS*HS*EKLOTHO*BCBSCA*20260402*0914*1*X*005010X279A1
ST*270*0001*005010X279A1
BHT*0022*13*ID-MBR00421*20260402*0914
HL*1**20*1 * Information Source
NM1*PR*2*EKLOTHO HEALTH PLAN*****PI*EKLOTHO001
HL*2*1*21*1 * Information Receiver
NM1*1P*2*VALLEY MEDICAL GROUP*****XX*1234567890
HL*3*2*22*0 * Subscriber
TRN*1*TRN20260402001*9EKLOTHO
NM1*IL*1*SANTOS*MARIA****MI*MBR00421
DMG*D8*19580314*F
DTP*291*D8*20260402
EQ*30 * Health Benefit Plan Coverage
AI Assistant

Three lookup methods are available. Use whichever data you have:

  • Member ID — fastest method; use the format MBR-XXXXX
  • Name + DOB — use when you have demographic data only
  • Last 4 SSN — available for Medicaid crossover members

Click Verify Now to submit a real-time 270 transaction.

  • Effective / Term Date — the period of active coverage
  • Copays — member out-of-pocket at time of service
  • Deductible Met — amount already applied toward annual deductible
  • OOP Max — maximum member financial liability for the plan year
  • Formulary Tier — prescription drug benefit level

The 270 (Eligibility Inquiry) and 271 (Eligibility Response) are ANSI X12 EDI transactions. The viewer shows the raw transaction that was submitted and received.

  • Color-coded segments for readability
  • Switch between Request (270) and Response (271) views
  • Useful for debugging payer rejection errors

Use Batch Verify to upload a CSV of member IDs and run eligibility checks in bulk. Results are available within 15 minutes and can be exported. Ideal for monthly eligibility sweeps before claim submission.

The history panel shows all previous eligibility checks for the currently displayed member, including the verification source. Ineligible results are flagged red — review these before claim submission.