Network Adequacy

Monitor access standards, coverage gaps, and CMS network adequacy compliance

Primary Care
94%
Threshold: 85%  Adequate
Specialists
87%
Threshold: 85%  Near Threshold
Hospitals
100%
Threshold: 90%  Adequate
Mental Health
72%
Threshold: 85%  Below Threshold
Network Adequacy Gaps Requiring Action
Mental Health — 72% (13% below 85% threshold)
12,400 affected members  ·  Avg wait time 28 days vs 7-day standard  ·  3 counties with zero contracted providers
Critical
Endocrinology — 81% (4% below 85% threshold)
3,200 affected members  ·  Avg drive time 38 mi vs 30-mi standard in 2 service areas
Moderate
Access Standards Compliance
Specialty Max Dist Std Max Wait Std Avg Distance Avg Wait Status
Primary Care15 mi7 days8.2 mi4 daysMet
Cardiology30 mi14 days18 mi10 daysMet
Mental Health30 mi7 days41 mi28 daysNot Met
Endocrinology30 mi14 days38 mi18 daysPartial
Oncology45 mi14 days22 mi9 daysMet
Obstetrics20 mi7 days12 mi5 daysMet
Orthopedics30 mi14 days19 mi12 daysMet
Dermatology30 mi21 days24 mi24 daysPartial
Service Area Coverage Map
Interactive coverage map
with provider density overlay
PCP Specialist Gap Area
CMS Network Adequacy Requirements
  • PCP ≥85% adequacy within 15-mile standard
  • Hospital coverage ≥90% of service area population
  • Telehealth providers documented in directory
  • Specialist adequacy ≥85% (currently 87% — monitor)
  • Mental health ≥85% adequacy (72% — remediation required)
  • All specialties within wait-time standards
  • Provider directory accuracy ≥95% (97.2% verified)
  • Annual network adequacy report submitted
Page Guide — Network Adequacy
Overview
Network adequacy measures whether your contracted provider network can deliver timely access to care for all enrolled members. CMS requires annual attestation and remediation plans for any gaps.
  • Coverage summary cards show overall status by category
  • Red badges require immediate action
  • Submit corrective plans to CMS within 30 days of gap identification
Access Standards
CMS and state DOI set maximum drive distance and appointment wait-time standards by specialty type. "Partial" means standards are met in most but not all service areas within the region.
Gap Analysis
The gap box highlights specialties below threshold with member impact counts. Use "Recruit Providers" to initiate a credentialing pipeline, or "Telehealth Option" to document telehealth access as a substitute per CMS rules.
CMS Requirements
  • Annual report due: January 15
  • Remediation plan required within 30 days of gap
  • Provider directory must reflect real-time accuracy ≥95%
  • Telehealth may count toward adequacy with proper documentation