JD
10
Active Rules
84.2%
Auto-Pay Rate
11.4%
Pend Rate
4.4%
Auto-Deny Rate
Adjudication Rules
10 Active
PriorityRule NameTypeCriteriaActionStatusHits (30d)
1 Duplicate Claim Block Duplicate CLM within 30 days, same provider+patient+CPT Auto-Deny 1,247
2 Clean Professional Low-Value Auto-Pay 837P, valid NPI, eligible member, charge <$500 Auto-Pay 8,341
3 Prior Auth Required Auth Check CPT in auth-required list, no REF*G1 present Pend 412
4 Non-Covered Service Benefit CPT/revenue code in plan exclusion list Auto-Deny 329
5 Member Eligibility Gap Eligibility Service date outside enrollment span Auto-Deny 188
6 High-Dollar Institutional Threshold 837I, total charges >$25,000 Pend 67
7 COB Primary Payer Check COB Member has secondary payer on file, COB not calculated Pend 203
8 Network Provider Validation Network Billing NPI not in current contracted network Pend 91
9 Timely Filing — 365 Day Timely Filing Claim received >365 days from DOS Auto-Deny 44
10 Experimental Procedure Coverage CPT code on experimental/investigational list Auto-Deny 0
AI Assistant

Auto-adjudication rules define automated logic for claim decisions. Rules are evaluated in priority order — the first matching rule determines the outcome.

  • Auto-Pay: Claim approved and queued for payment
  • Pend: Claim held for manual review
  • Auto-Deny: Claim denied with reason code
  • Always place Duplicate rules at highest priority
  • Test rules on sample claims before activating
  • Review hit counts monthly to tune performance
  • Disable rules before deleting to assess impact

The auto-adjudication rate (currently 84.2%) measures how many claims are resolved without manual touchpoint. Industry benchmark is 85-90%.