Clinical Criteria

Evidence-based clinical decision rules governing prior authorization approvals

8 criteria · 6 active
Criteria Name Service Type Source Evidence Auto-Approve Condition Status Expand
Page Guide
Understanding CriteriaStart here

Clinical criteria are evidence-based rules that determine when prior authorization is automatically approved or requires manual review.

  • MCG: Milliman Care Guidelines — evidence-based clinical content
  • InterQual: Change Healthcare clinical decision support
  • Custom: Organization-specific rules built in-house
Evidence Levels
  • A Systematic review / RCT — highest quality
  • B Cohort / Case-control studies
  • C Expert opinion / Observational
  • D Consensus / Standard of practice

Higher evidence levels (A/B) carry more weight in coverage decisions and appeal processes.

Managing Auto-Approve Rules

The Status toggle activates or deactivates each rule. When disabled, all requests for that service type go to manual review. Click Expand on any row to see:

  • Full clinical logic description
  • Required documentation checklist
  • Last updated date and author
Importing from MCG/InterQual

Use the Import buttons to pull updated clinical guidelines directly from MCG or InterQual feeds. Imported criteria are mapped automatically to service types. Review and activate imported criteria before they go live.