Alerts & Notifications Module
Multi-channel alert system for clinical emergencies, medical notifications, and operational alerts with configurable escalation rules.
3
Pages
3
API Endpoints
3
High-Priority Orgs
4
Requirements
Organization Relevance
MCO: High Health Plan: High ACO: High FQHC: Medium IPA: Medium PHO: Medium TPA: Medium MSO: Low
How It Works
The alert system monitors clinical data, operational metrics, and regulatory deadlines. When conditions trigger alerts, notifications are routed to appropriate recipients via configured channels (in-app, email, SMS). Escalation rules ensure critical alerts are addressed within defined timeframes.
Requirements
- Alert rule engine
- Multi-channel notification delivery
- Escalation workflow
- Alert acknowledgment tracking
Target Audience
Clinical Staff, Operations Teams, Emergency Response Teams
Pages (3)
| Page | Purpose | Key Features |
|---|---|---|
| Emergency Alerts | Critical emergency alert management and routing | Emergency alert queue, Escalation tracking, Response documentation, Alert history |
| Medical Alerts | Clinical medical alert monitoring and notification | Medical alerts, Severity classification, Provider notification, Follow-up tracking |
| Alert Settings | Configure alert rules, channels, and escalation paths | Rule configuration, Channel setup, Escalation rules, Recipient management |
API Integrations
Alert subscription APINotification delivery API (push/SMS/email)Alert acknowledgment API
Referenced Resources
Joint Commission Alert StandardsCMS Condition of Participation - Emergency
Expected Results
Timely response to critical clinical and operational events, reduced response times, and documented alert handling for compliance.